Privacy Policy

1. Introduction

Medita Kitchen (“Medita Kitchen,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit medita.kitchen (the “Site”) or use our meal delivery services (the “Services”).

By using our Site or Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

• Account information: name, email address, phone number, delivery address
• Order information: meal selections, delivery preferences, dietary notes or allergen information you choose to share
• Payment information: processed securely through our third-party payment processor (Stripe). We do not store your full credit card number on our servers.
• Communications: messages you send us via email, contact forms, or customer support

2.2 Information Collected Automatically

• Usage data: pages visited, time spent on the Site, browser type, device information, IP address
• Cookies and similar technologies: used to remember your preferences and improve your experience on the Site

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders, delivery schedules, and account
• Provide customer support
• Improve our Site, menu offerings, and Services
• Send you marketing communications (only if you have opted in; you may unsubscribe at any time)
• Comply with legal obligations, including food safety and allergen disclosure requirements

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: third parties who help us operate our business, such as payment processors (Stripe), delivery logistics partners, and website hosting providers
• Legal compliance: when required by law, subpoena, or to protect our rights, property, or safety, or that of our customers
• Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

5. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account information at any time (see Section 8).

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings; disabling cookies may affect certain features of the Site.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise these rights, contact us at the email listed in Section 11.

9. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised “Last Updated” date. Continued use of our Site or Services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at: